The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Determine support areas
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Identify and record information technology used in the organisational unit Completed |
Evidence:
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Identify stakeholders of the system Completed |
Evidence:
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Identify organisational structure, culture and politics in relation to support requirements Completed |
Evidence:
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Determine what level of support is required by each organisational unit Completed |
Evidence:
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Develop support procedures
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Contact organisational units, as required, to verify support needs Completed |
Evidence:
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Establish procedures for providing required support, including method of contact, frequency of meetings and reports Completed |
Evidence:
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Document agreed procedure (service-level agreement) Completed |
Evidence:
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Assign support personnel
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Identify IT skills required to assist each organisational unit with support activities Completed |
Evidence:
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Assign personnel according to human resource processes Completed |
Evidence:
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Verify availability of selected personnel Completed |
Evidence:
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Provide support using agreed procedures Completed |
Evidence:
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Obtain feedback from the appropriate person on a regular basis Completed |
Evidence:
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